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VA2PT.COM

Logistics & Supply Chain

Every shipment depends on an API that cannot go down.

We run the platforms that connect sellers, couriers and warehouses: high-volume event pipelines, partner integrations and tracking systems that work through peak season.

  • AWS Advanced Tier Services Partner
  • ISO 27001 certified

In short

VA2PT runs cloud infrastructure for logistics, courier aggregation and fulfilment companies in India on AWS, Azure and Google Cloud. We provide 24x7 SRE for tracking and routing systems, Kubernetes platforms for event-heavy workloads, DevSecOps for partner-facing APIs, and FinOps so infrastructure cost stays proportional to shipment volume.

Clients include

  • Shiprocket
  • NimbusPost
  • Pickrr
  • Emiza

What gets in the way

  • Millions of events, all time-sensitive

    Scans, status updates and webhooks arrive continuously from hundreds of courier partners. Queues back up quickly when a database or consumer falls behind.

  • Partner APIs with different failure modes

    Each courier, marketplace and ERP integration fails differently. Retries, idempotency and circuit breakers must be right or shipments duplicate or vanish.

  • Address and contact data at scale

    Names, phone numbers and addresses for every consignee are personal data under DPDPA 2023 and a target for fraud.

How we help logistics & supply chain teams

  • 24x7 SRE and NOC

    Monitoring of queues, webhooks and partner integrations with runbooks for the common failure patterns in courier APIs.

    24x7 SRE & NOC
  • Kubernetes for event workloads

    Autoscaled consumers, Kafka or managed queues, and database tuning so status updates clear within seconds at peak.

    Kubernetes Well-Architected Review
  • DevSecOps for partner APIs

    Authentication, rate limiting, schema validation and secret rotation for the APIs sellers and couriers depend on.

    DevSecOps Services
  • AIOps

    Alert correlation and anomaly detection across integrations so one courier outage does not page five engineers.

    AIOps
  • FinOps

    Cost per shipment dashboards, right-sizing and reserved capacity aligned with seasonal volume forecasts.

    FinOps Services

Compliance that applies to you

The frameworks your customers, regulators and auditors will ask about, and how we help you meet them.

  • DPDPA 2023Consignee names, phone numbers and addresses are personal data; retention limits and breach notification apply.
  • CERT-In directions 2022Incident reporting and log retention for platforms serving Indian businesses.
  • ISO 27001Increasingly required by marketplaces and enterprise shippers before API integration.
  • GST e-way bill and e-invoicingIntegrations with government portals that need reliable, auditable connectivity.
  • SOC 2Requested by international shippers and SaaS partners.

Questions we hear

How do you stop one courier's outage from taking down our platform?

We isolate partner integrations with timeouts, circuit breakers and per-partner queues so a slow or failing courier API degrades only that partner's shipments. Retries are made idempotent so duplicated webhooks do not create duplicate orders. Monitoring tracks error rates per partner, and alert correlation groups related failures into a single incident with a runbook, rather than paging for every symptom.

Our tracking database slows down at peak. What do you do?

We look at the write path first: batch inserts, index design, partitioning of status tables by date and moving hot reads to a cache or read replica. Consumers are autoscaled so queues drain at peak, and old events are archived to cheaper storage. Each change is measured against p95 latency and queue lag so you can see the improvement before the next season.

Can you help with ISO 27001 for a logistics SaaS?

Yes. We implement the technical controls your ISMS needs on the cloud side: access management, encryption, logging, vulnerability management, backup testing and change control, and we generate the evidence auditors ask for. VA2PT is ISO 27001 certified itself, so we know what the audit looks like from the inside. Policy writing and the certification audit are done with your consultant or auditor.

How do you keep infrastructure cost in line with shipment volume?

We tag every resource by service and environment, build a cost-per-shipment view for finance, and set budgets with alerts. Steady workloads move to reserved or savings plans, non-production environments are scheduled off outside working hours, and autoscaling replaces fixed capacity so cost follows volume. A monthly review keeps the number moving in the right direction.

Talk to us about logistics & supply chain.

A 30-minute call with a senior engineer. We look at your setup, name the biggest risks and outline what we would do first.